SmartFindExpress (SFE)
Quick Reference Instructions for Substitutes
System Phone Number 443-3225
Your PIN number: ___ ___ ___ ___ ___ ___
Your ACCESS ID number: ___ ___ ___ ___ ___ ___
SFE Link: sems.prescottschools.com
The system call substitutes during these times:
Today's Jobs |
Future Jobs | |
| Weekdays | Starts @ 5:30 am | 4:00-9:00 pm |
| Saturday | None | None |
| Sunday | None | 4:00-9:00 pm |
| Holidays | None | 4:00-9:00 pm |
DECLINE/CANCELLATION REASONS:
Number
1. Illness
2. Working for Another District
3. No Childcare
4. Transportation
5. Prior Commitment
6. Not Comfortable w/Assignment
7. Other
TELEPHONE ACCESS INSTRUCTIONS
1. Enter your Access ID, followed by the star (*) key.
2. Enter your PIN, followed by the star (*) key.
(If you do not have a PIN, enter your Access ID again, when prompted for your PIN. You will then be able to enter a new PIN to use.)
REGISTRATION
1. Record your name, followed by the star (*) key.
---PRESS 1 to Accept
---PRESS 2 to Re-enter
---PRESS 9 to Exit and hang-up
2. Hear your callback telephone number
---PRESS 1 to Modify your callback number
-----PRESS 1 if Correct
-----PRESS 2 to Re-enter
---PRESS 9 to Exit to next step
3. If your PIN is the same as your Access ID, enter a PIN at least six (6) digits in length, followed by the star (*) key
PRESS 1 if Correct
PRESS 8 to Re-enter
PRESS 9 to Exit and hang-up
THE SYSTEM CALLS
HEAR THE JOB OFFER
1. PRESS 1 to Hear the job offer
---PRESS 2 to Set temporary Do Not Call
---PRESS 9 to Exit and hang-up
2. If you pressed 1 to Hear the job offer
---PRESS 1 to Hear the job description
---PRESS 2 to Decline the job (without hearing the description)
-----Enter the decline reason from page 1, followed by the star (*) key, or wait for a list of reasons
3. If you pressed 1 to Hear the job description
---PRESS 1 to Accept this job
-----Record the Job Number. You are successfully assigned to the job.
-----PRESS 1 to Hear the job number again
-----PRESS 2 to Repeat the job description
---PRESS 2 to Repeat the job description
---PRESS 3 to Decline the job
-----Enter the decline reason from page 1, followed by the star (*) key, or wait for a list of reasons
-----PRESS 1 to Accept
-----PRESS 2 to Re-enter
-----PRESS 9 to Exit and repeat this step
4. If you pressed 2 to Set temporary Do Not Call, hear a time offered
-----PRESS 1 to Accept the time offered
-----PRESS 2 to Enter an earlier time in HH:MM format. Enter two digits for the hour and two digits for the minutes. Enter 1 for am or 2 for pm.
-----PRESS 9 to Exit and hear the job offer
HEAR THE CANCELLATION
1. Hear "This assignment has been cancelled" and the job information
2. PRESS 1 to Repeat the job information
---PRESS 9 to Exit and hang-up
CALLING THE SYSTEM
MENU OPTIONS
1 - Review or Cancel Assignments
2 - Hear Available Jobs
3 - Change your Callback Number
4 - Review or Modify Temporary Do Not Call Time
5 - Review or Modify Unavailability Dates
6 - Review or Modify Daily Availability
7 - Change PIN or Re-record Name
9 - Exit and hang-up
2 - REVIEW OR CANCEL ASSIGNMENTS
1. Hear assignments in chronological order
---PRESS 1 to Hear assigned job information again
---PRESS 2 to Cancel this assigned job
---PRESS 8 to Hear another assigned job
---PRESS 9 to Exit to menu options
2. If you pressed 2 to Cancel assignment
---PRESS 1 to Confirm cancellation
-----Enter cancellation reason from page 1, followed by the star (*) key, or wait for a list of reasons
-----PRESS 1 if Accept
-----PRESS 2 to Re-enter
-----PRESS 9 to Exit and hear next assignment
---PRESS 9 to Exit and hear next assignment (assignment will not be cancelled)
2 - HEAR AVAILABLE JOBS
1. Hear assignment information
---PRESS 1 to Repeat assignment
---PRESS 2 to Accept assignment
---PRESS 3 to Decline assignment
---PRESS 8 to Hear next assignment
---PRESS 9 to Exit menu options
2. If you pressed 2 to Accept assignment, hear the job assignment
---PRESS 1 to Repeat assignment
---PRESS 2 to Hear next assignment
---PRESS 9 to Exit to menu options
3. If you pressed 3 to Decline assignment
---Enter decline reason from page 1, followed by the star (*) key, or wait for a list of reasons
---PRESS 1 to Accept
---PRESS 2 to Re-enter
---PRESS 9 to Exit and hear next assignment
3 - CHANGE YOUR CALLBACK NUMBER
1. Hear the Callback telephone number
---PRESS 1 to Modify callback telephone number
---PRESS 9 to Exit to menu options (number will not be changed)
2. Enter a new telephone number, followed by the star (*) key. Hear the new telephone number
---PRESS 1 if Correct
---PRESS 2 to Re-enter the number
---PRESS 9 to Exit to menu options
4 - REVIEW OR MODIFY TEMPORARY DO NOT CALL TIMES
1. Hear the temporary Do Not Call time
---PRESS 1 to Enter a time
---PRESS 2 to Delete this time
---PRESS 9 to Exit to menu options
2. If you pressed 1 to Enter a time, hear a time offered
---PRESS 1 if Accept the time offered
---PRESS 8 to Enter an earlier time in HH:MM format. Enter two digits for the hour and two digits for the minutes. Enter 1 for am or 2 for pm
---PRESS 9 to Exit to menu options
5 - REVIEW OR MODIFY UNAVAILABILITY DATES
1. PRESS 1 to Review or delete unavailability period
---PRESS 2 to Add a new unavailability period
---PRESS 9 to Exit to menu options
2. If you pressed 1 to Review or delete, hear the unavailable period information
---PRESS 1 to Delete this unavailability period
---PRESS 2 to Hear the next unavailability period
---PRESS 9 to Exit to menu options
3. If you pressed 2 to Add dates
---Enter Start Date, two digits for the month, two digits for the day, two digits for the year (MMDDYY)
---Enter End Date, two digits for the month, two digits for the day, two digits for the year (MMDDYY)
---Indicate unavailable all day?
-----PRESS 1 for Yes
-----PRESS 2 to Enter time
-------Enter Start Time in HH:MM format. Enter two digits for the hour and two digits for the minutes. Enter 1 for am or 2 for pm
---Receive calls for future assignments during unavailable period?
-----PRESS 1 to Receive calls for future jobs during this unavailability period
-----PRESS 2 if you do not want to receive calls for future jobs during this unavailability period
-----PRESS 9 to Exit and review or modify unavailability dates (without saving unavailability period)
6 - REVIEW OR MODIFY AVAILABILITY
1. PRESS 1 to Review or delete, hear a time period you are available to work
---PRESS 2 to Enter a new time period you are available to work
---PRESS 3 to Review or delete, hear a time period you should not be called
---PRESS 4 to Enter a new time period you should not be called
---PRESS 9 to Exit to menu options
2. If you pressed 1 to Review or delete a time period you are available to work, or pressed 3 to review or delete a time period you should not be called, hear the day and time period in chronological order
---PRESS 1 to Delete this time period
---PRESS 8 to Hear the next time period
---PRESS 9 to Exit to review or modify daily availability
3. If you pressed 2 to Enter a new time period you are available to work, or pressed 4 to a new time period you should not be called
---Select the day of the week
---PRESS 1 for Monday through Friday
---PRESS 2-8 for Sunday through Saturday (2=Sun, 3=Mon, 4=Tues, 5=Wed, 6=Thurs, 7=Fri, 8=Sat)
-----If you pressed 1 through 8, enter a time
-------PRESS 1 for All day
-------PRESS 2 to Enter start and end time
----------Enter the time in HH:MM format. Enter two digits for the hour and two digits for the minutes. Enter 1 for am or 2 for pm
---PRESS 9 to Exit to review or modify daily availability (without saving changes)
7 - TO CHANGE PIN OR RE-RECORD NAME
1. PRESS 1 to Change your PIN
---PRESS 2 to Change the recording of your name
---PRESS 9 to Exit to menu options
2. If you pressed 1 to Change your PIN
---Enter a new PIN at least six (6) digits in length, followed by the star (*) key
---PRESS 1 if Correct
---PRESS 8 to Re-enter
---PRESS 9 to Exit to menu options
3. If you pressed 2 to Change the recording of your name
---Record your name; press the star (*) key when finished
---PRESS 1 to Accept
---PRESS 2 to Re-record name
---PRESS 9 to Exit to menu options
WEB BROWSER ACCESS INSTRUCTIONS:
SIGN IN
Open your browser and access the SmartFindExpress Sign-In page. Review the messages above the Sign-In. Enter your Access ID and PIN. Review additional announcements on your home page, if any.
PROFILE
Choose the Profile link to view and update your information
Profile Tab
---Change your Callback Number
---Enter the telephone number where you can be contacted by the system. Include the "1" (long distance indicator) and area code only if required for the system to call you from the district office
---Add Temporary Do Not Call setting
---Enter a time in HH:MM am or pm format for the system to resume calling (the maximum is 24 hours form the current time)
Schedule Tab
---Create a new Availability Schedule
-----Select New button
-----Select days of the week for the schedule by leaving boxes checked by that day
-----Select either the times you are available to work, or the times you should not be called, but not both
-------Check box for all day or
-------Enter a start and end time range in HH:MM am or pm format
-----Select Save button
-----To Exit without saving changes, select the Return to List button
---Modify an Availability Schedule
-----Choose day or days of the week you want to delete by checking the boxes by that day
-----Select the Delete button
-----Select the New button to add a new day of week or time. Follow the steps for "Create a New Availability Schedule" as outlined above
Unavailable Dates Tab
---Create unavailability Schedule
-----Select New button
-----Enter Start and End Date Range (MM/DD/YYYY) or use the calendar icon
-----Select the All Day checkbox or enter the time range in HH:MM am or pm format
-----Select the Call for Future Assignments checkbox, if during the unavailable time period entered you would still like to receive calls for future assignments. Leave box unchecked if you do not want any calls during this time.
-----Select Save button
---Delete Unavailability Schedule
-----Place a checkmark in the desired date range box
-----Select the Delete button
AVAILABLE JOBS
Choose the Available Jobs link to view and accept assignments
To view and accept jobs
---You must be available to work all days and times of the job
---You have specified that you will work at the location
---You are specified for the job
Follow these steps
---Select the date range for your search, entering in the dates with forward slashes (MM/DD/YYYY), or using the calendar icon. Leaving dates blank will return all data
---Press the Search button to display the list of jobs
---Press the Details button to view the job details. Review the specifics and choose on the following
-----Select the Accept Job button. A job number will be assigned to you if the job has been successfully assigned to you. Please record this Job Number.
-----Select the Decline Job button. Select a reason for decline from the drop-down list, then select the Decline Job button
-----Select the Return to List button to return to the job listing
REVIEW ASSIGNMENTS
Choose the Review Assignments link to review past, present and future assignments, or to cancel an assignment.
Follow these steps
---Select format for Assignment display, List or Calendar view
---Search for assignments
-----Enter the date range with forward slashes (MM/DD/YYYY) for your search or use the calendar icon. Leaving dates blank will return all data
-----Enter a specific job number (date range will not be used)
---Press the Search button to display the list of assigned jobs
---Choose the Job Number link to view job details
-----Select the Return to List button to review other jobs assigned to you
-----Select the Cancel Assignment button to cancel your assignment. Enter a reason for canceling from the pull-down list. Wait for the "Job was cancelled successfully" notification. You cannot cancel an assignment that has already started.
SIGN OUT AND WEB BROWSER INFORMATION
At any time during the session, the Sign Out link can be selected to end the session and disconnect from SmartFindExpress. Selecting the browser's back button or going to another site on the Internet does not disconnect the session from SmartFindExpress.
To ensure security and privacy of information, use the Sign Out link to disconnect from SmartFindExpress, and close the web browser when you finish with your session.
Important Note: Do NOT use the browser's BACK button to navigate to screens. Navigation buttons are on the bottom of SmartFindExpress screens, such as the Return to List and Continue buttons.